Reference
Request ids
The id on every response, and how support uses it to find your request.
Every response from Mana carries an x-mana-request-id header, and the log line of the request names the same id. When a page of the dashboard fails, it shows that id.
Send the id to support
- On the failed page, find the support form. If the page shows Write to support, choose it.
- Write what you did, what you expected and what happened.
- Choose Send by e-mail. Your mail client opens with your message and the id.
With the id, support finds the one request and every line it wrote. If you open the form from Settings yourself, paste the id into your message.