Your data

Everything that your organization stores in Mana is yours. You can take a copy of your memories and records, and delete any memory. Both are for an admin: an admin sees them, a member does not. A member who wants a memory gone asks an admin.

Take a copy

1. Open Settings.
2. On the Your data card, choose Export everything.
3. Your browser saves one JSON file.

The file holds the current text of each memory with a key that you can read, and the current revision of each record. It does not hold your vault notes. Each memory comes with its key, its title, its text, who wrote it, when, its level and its audience.

Restricted knowledge is never exported. The file says how many records it left out, and never which ones. One export carries a bounded number of records. When it stops short, the file also says how many records it did not read. You can export again two minutes after the last export of your organization.

Delete a memory

1. Open the memory in the Library.
2. At the end of the reader, open Delete this memory.
3. In Type the key to confirm, type the key of the memory. The key is the first line of the reader.
4. In Why, say why.
5. To skip the thirty days, select Erase now. Mana then erases the memory at once, and it cannot come back.
6. Choose Delete.

The memory leaves Search, the Library, the standing instructions, every agent and every count at once. Nobody can read it from that point.

Thirty days later, Mana erases its text, its earlier versions, its stored bytes and the statement stored as its evidence. Evidence that another memory still cites stays. After the erasure, the memory cannot come back.

Put a memory back

Inside the thirty days, you can put a deleted memory back.

1. Open Settings.
2. On the Your data card, find the memory in the list of what is deleted, still recoverable. Each line gives the day its content is erased.
3. Choose Put it back.

The memory returns to Search and to every agent that may read it.

What a deletion leaves behind

Mana keeps a hash-chained ledger of each change to the store. The chain makes a secret change to the ledger detectable. The ledger records that a memory existed and was deleted, by whom, and when. It does not hold the text of the memory.

The ledger also keeps the key of the memory, and the key stays readable there after the erasure. So do not put a sensitive word in a key.

Dismiss a memory

An agent dismisses a memory when its grant carries the correct action. A dismissed memory leaves search and retrieval. It stays in the store as a rejected revision, and each person who may read it still can.

Dismiss a memory that is no longer worth using. Delete a memory that must not exist. Dismissing belongs to anyone who may correct the record and can read it, and deleting belongs to an admin.

Close the account

Export everything first, then write to support. When an organization closes its account, Mana deletes what it holds on the same thirty-day path as any other deletion.